Vacancy - 1st Line IT Support Engineer
Job Title: 1st Line IT Support Engineer
Job Type: Permanent, Full-time
Salary: £18,000 - £23,000
Location: Addlestone, Surrey
We are a Surrey based technical services and web development company with a diverse range of clients. We require an enthusiastic IT support engineer to join our team. We provide a full range of IT services to our clients as well as providing hosting facilities in-house. You would be required to administer our internal systems as well as provide support to an external client base. This is an excellent opportunity to gain experience in a wide range of IT disciplines and work within an experienced and dedicated team of professionals.
The applicant will work within a small team but must be able to work independently to meet client deadlines.
- The ability to troubleshoot and resolve hardware and software issues remotely.
- Solid networking experience, Knowledge of TCP/IP, DNS etc
- Proficient with Windows desktop operating systems and common applications programs such as Microsoft Office, Internet Explorer etc.
- Good hardware troubleshooting skills.
- Excellent communication skills.
- Commercial experience providing 1st line technical support.
- Knowledge of Windows Server operating systems – Server 2016 or 2012.
- IT Qualification (e.g. – Degree, A-Level, BTEC, MCP, CompTIA).
- Customer service experience.
- Administration of Windows Server 2012 and 2008, both internally and for client organisations.
- Management of all internal backup systems.
- Microsoft Office365 administration.
- Server and workstation build and configuration.
- Network design, configuration, and installation.
- Firewall administration and VPN setup.
- Amazon Web Services Configuration and Administration.
- Administration of corporate antivirus/security solutions.
- Domain Registration/Renewal and DNS management.
- Deployment and management of in-house applications and software.
Suitable candidates are asked to send their CV and a covering letter to:
The IT Manager
Surrey Business IT
Bourne Business Park