Vacancy - 1st Line IT Support Engineer

Job Title: 1st Line IT Support Engineer
Job Type: Permanent, Full-time
Salary: £18,000 - £23,000
Location: Addlestone, Surrey

We are a Surrey based technical services and web development company with a diverse range of clients. We require an enthusiastic IT support engineer to join our team. We provide a full range of IT services to our clients as well as providing hosting facilities in-house. You would be required to administer our internal systems as well as provide support to an external client base. This is an excellent opportunity to gain experience in a wide range of IT disciplines and work within an experienced and dedicated team of professionals.

The applicant will work within a small team but must be able to work independently to meet client deadlines.

Required Skills:

• The ability to troubleshoot and resolve hardware and software issues remotely.
• Solid networking experience, Knowledge of TCP/IP, DNS etc
• Proficient with Windows desktop operating systems and common applications programs such as Microsoft Office, Internet Explorer etc.
• Good hardware troubleshooting skills.
• Excellent communication skills.

Desirable Skills:

• Commercial experience providing 1^st line technical support.
• Knowledge of Windows Server operating systems – Server 2016 or 2012.
• IT Qualification (e.g. – Degree, A-Level, BTEC, MCP, CompTIA).
• Customer service experience.

 Duties:

• Administration of Windows Server 2012 and 2008, both internally and for client organisations.
• Management of all internal backup systems.
•  Microsoft Office365 administration.
• Server and workstation build and configuration.
• Network design, configuration, and installation.
• Firewall administration and VPN setup.
• Amazon Web Services Configuration and Administration.
• Administration of corporate antivirus/security solutions.
• Domain Registration/Renewal and DNS management.
• Deployment and management of in-house applications and software.

Suitable candidates are asked to send their CV and a covering letter to:

The IT Manager
Surrey Business IT
Dixcart House
Addlestone Road
Bourne Business Park
Addlestone
Surrey
KT15 2LE

surrey1117@itinsurrey.co.uk

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